All Systems Operational
About This Site
Welcome to the Qmatic Status page. This dashboard provides information on the availability of Qmatic Managed Services, Qmatic Experience Cloud, and related subsystems. View previous scheduled maintenance or incidents here.
Orchestra - Managed Services [qmatic.cloud]
Operational
Europe - Orchestra
Operational
Europe - Qmatic Web Booking
Operational
United States - Orchestra
Operational
United States - Qmatic Web Booking
Operational
Experience Cloud [qmatic.io]
Operational
Europe
Operational
United States
Operational
Notifications
Operational
SMS
Operational
E-mail
Operational
Additional services
Operational
Mobile Ticket
Operational
Data Connect
Operational
Customer Feedback Premium
Operational
Support Systems
Operational
Zendesk
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Qmatic Experience Cloud (EU) Dec 8, 2025 20:30-21:30 UTC
We would like to inform you that we will be performing maintenance on the Qmatic Experience Cloud platform.
When will the maintenance take place?
The maintenance is scheduled for
Monday, December 8th, starting at 21:30 CEST, taking approximately 1 hour;
Tuesday, December 9th, starting at 18:00 CEST, taking approximately 4 hours.
Will this affect my current setup?
During this time, the Qmatic Experience Cloud applications related to managing visits (Check-In, Serve, Monitor Operations, Reports) will be temporarily unavailable. However, your booking capabilities will remain operational, and your customers will be able to book appointments as usual.
What is included in this update?
The following list does not contain all items, but a selection of relevant items regarding the update:
Serve performance improvements: instant updates on the number of waiting tickets in the queue
Check-in: option to make marks mandatory
Read more about the updates here.
For more information, please contact our Product & Support teams.
Sincerely,
The Qmatic Team
Posted on Dec 03, 2025 - 09:50 UTC
When will the maintenance take place?
The maintenance is scheduled for
Monday, December 8th, starting at 21:30 CEST, taking approximately 1 hour;
Tuesday, December 9th, starting at 18:00 CEST, taking approximately 4 hours.
Will this affect my current setup?
During this time, the Qmatic Experience Cloud applications related to managing visits (Check-In, Serve, Monitor Operations, Reports) will be temporarily unavailable. However, your booking capabilities will remain operational, and your customers will be able to book appointments as usual.
What is included in this update?
The following list does not contain all items, but a selection of relevant items regarding the update:
Serve performance improvements: instant updates on the number of waiting tickets in the queue
Check-in: option to make marks mandatory
Read more about the updates here.
For more information, please contact our Product & Support teams.
Sincerely,
The Qmatic Team
Posted on Dec 03, 2025 - 09:50 UTC
Qmatic Experience Cloud (US) Dec 9, 2025 09:00-12:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 03, 2025 - 16:37 UTC
Dec 03, 2025 - 16:37 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 03, 2025 - 10:07 UTC
Dec 03, 2025 - 10:07 UTC
Scheduled -
We would like to inform you that we will be performing maintenance on the Qmatic Experience Cloud platform.
When will the maintenance take place?
The maintenance is scheduled for Tuesday, December 9th, from 4 AM to 7 AM EST.
Will this affect my current setup?
During this time, the Qmatic Experience Cloud applications related to managing visits (Check-In, Serve, Monitor Operations, Reports) will be temporarily unavailable. However, your booking capabilities will remain operational, and your customers will be able to book appointments as usual.
What is included in this update?
The following list does not contain all items, but release highlights, a selection of relevant items regarding the update:
Serve performance improvements: instant updates on the number of waiting tickets in the queue
Check-in: option to make marks mandatory.
Read more about the updates here.
For more information, please contact our Product & Support teams.
Sincerely,
The Qmatic Team
Dec 03, 2025 - 09:35 UTC
When will the maintenance take place?
The maintenance is scheduled for Tuesday, December 9th, from 4 AM to 7 AM EST.
Will this affect my current setup?
During this time, the Qmatic Experience Cloud applications related to managing visits (Check-In, Serve, Monitor Operations, Reports) will be temporarily unavailable. However, your booking capabilities will remain operational, and your customers will be able to book appointments as usual.
What is included in this update?
The following list does not contain all items, but release highlights, a selection of relevant items regarding the update:
Serve performance improvements: instant updates on the number of waiting tickets in the queue
Check-in: option to make marks mandatory.
Read more about the updates here.
For more information, please contact our Product & Support teams.
Sincerely,
The Qmatic Team
Dec 03, 2025 - 09:35 UTC
Qmatic Experience Cloud (EU) Dec 9, 2025 17:00-21:00 UTC
We would like to inform you that we will be performing maintenance on the Qmatic Experience Cloud platform.
When will the maintenance take place?
The maintenance is scheduled for
- Monday, December 8th, starting at 21:30 CEST, taking approximately 1 hour;
- Tuesday, December 9th, starting at 18:00 CEST, taking approximately 4 hours.
Will this affect my current setup?
During this time, the Qmatic Experience Cloud applications related to managing visits (Check-In, Serve, Monitor Operations, Reports) will be temporarily unavailable. However, your booking capabilities will remain operational, and your customers will be able to book appointments as usual.
What is included in this update?
The following list does not contain all items, but a selection of relevant items regarding the update:
Serve performance improvements: instant updates on the number of waiting tickets in the queue
Check-in: option to make marks mandatory
Read more about the updates here.
For more information, please contact our Product & Support teams.
Sincerely,
The Qmatic Team
Posted on Dec 03, 2025 - 09:46 UTC
When will the maintenance take place?
The maintenance is scheduled for
- Monday, December 8th, starting at 21:30 CEST, taking approximately 1 hour;
- Tuesday, December 9th, starting at 18:00 CEST, taking approximately 4 hours.
Will this affect my current setup?
During this time, the Qmatic Experience Cloud applications related to managing visits (Check-In, Serve, Monitor Operations, Reports) will be temporarily unavailable. However, your booking capabilities will remain operational, and your customers will be able to book appointments as usual.
What is included in this update?
The following list does not contain all items, but a selection of relevant items regarding the update:
Serve performance improvements: instant updates on the number of waiting tickets in the queue
Check-in: option to make marks mandatory
Read more about the updates here.
For more information, please contact our Product & Support teams.
Sincerely,
The Qmatic Team
Posted on Dec 03, 2025 - 09:46 UTC