Qmatic Status

All Systems Operational

About This Site

Welcome to the Qmatic Status page. This dashboard provides information on the availability of Qmatic Managed Services, Qmatic Experience Cloud, and related subsystems. View previous scheduled maintenance or incidents here.

Orchestra - Managed Services [qmatic.cloud] Operational

Europe - Orchestra Operational

Europe - Qmatic Web Booking Operational

United States - Orchestra Operational

United States - Qmatic Web Booking Operational

Experience Cloud [qmatic.io] Operational

Europe Operational

United States Operational

Notifications Operational

SMS Operational

E-mail Operational

Additional services Operational

Mobile Ticket Operational

Data Connect Operational

Customer Feedback Premium Operational

Support Systems Operational

Zendesk Operational

General Information Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

Data Connect - Not able to connect to Data Connect to retrieve data (503 Error - No Healthy upstream)

Postmortem - Read details
Jan 6, 06:51 UTC

Resolved - This incident has been resolved.
Jan 6, 06:48 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 20:22 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 5, 18:53 UTC

Investigating - We’re aware of ongoing issues affecting Data Connect where you are not able to connect via the URL and you will get a 503 Error with No Healthy upstream. Our team is actively investigating and working toward a resolution. We will provide additional updates as soon as more information becomes available.
Jan 5, 10:11 UTC

Jan 5, 2026

Increase in bot-driven traffic for Qmatic appointment booking

Resolved - This incident has been resolved.
Jan 5, 09:16 UTC

Monitoring - Increase in bot-driven traffic for Qmatic appointment booking
We’ve observed an increase in automated bot activity targeting Qmatic’s appointment booking system and SMS notifications in recent months.

These bot attacks can flood your booking calendars with fraudulent appointments, preventing genuine customers from scheduling their visits and potentially disrupting your operations.

Read more information here.
Dec 16, 10:25 UTC