All Systems Operational

About This Site

Welcome to the Qmatic Status page. This dashboard provides information on the availability of Qmatic Managed Services, Qmatic Experience Cloud, and related subsystems. View previous scheduled maintenance or incidents here.

News
Great News, Qmatic Avia has been launched!
Qmatic Aiva is a human-like, multilingual AI voice agent that answers inbound calls 24/7 and integrates seamlessly with Qmatic's appointment booking system. It helps customers book or reschedule appointments by phone, checks real-time availability, and answers frequently asked questions using your knowledge base. By handling routine calls around the clock, Aiva reduces call volume and administrative work, so your teams can focus on more complex cases and higher-value interactions.

Orchestra - Managed Services [qmatic.cloud] Operational
Europe - Orchestra Operational
Europe - Qmatic Web Booking Operational
United States - Orchestra Operational
United States - Qmatic Web Booking Operational
Console Operational
Experience Cloud [qmatic.io] Operational
Europe Operational
United States Operational
Notifications Operational
SMS Operational
E-mail Operational
Additional services Operational
Mobile Ticket Operational
Data Connect Operational
Customer Feedback Premium Operational
Aiva Operational
Support Systems Operational
Zendesk Operational
General Information Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Postmortem - Read details
Mar 2, 21:27 UTC
Resolved - This incident has been resolved.
Mar 2, 21:25 UTC
Investigating - We’re aware of ongoing issues affecting the Managed Service Console that will either show an Whitelabel Error message or just will not load the tenants list. Our team is actively investigating and working toward a resolution. We will provide additional updates as soon as more information becomes available.
Mar 2, 12:26 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.