US Support - Phone system

Incident Report for Qmatic

Resolved

This incident has been resolved.
Posted Sep 28, 2026 - 10:42 UTC

Identified

We are currently aware of an issue affecting the US Support's phone system and are actively investigating the cause. Our team is working to resolve the situation as quickly as possible.

Workaround: When calling the US Support, the call gets answered. Press 1 and you will be directed to support.

We will provide an update as soon as more information becomes available or when the issue has been fully resolved.

Thank you for your patience and understanding.
Posted Sep 25, 2026 - 19:12 UTC
This incident affected: Support Systems (General Information).